Emergency Contacts

Emergency Contacts



Emergencies that require medical or police/fire department involvement:  Contact your local police or fire department via 911.

Saratoga Springs Police phone no. (non-emergency) 518 584 1800

Franklin Square IV Condominiums

Emergency Contact List




Building/Common Area Emergencies: Any issue that requires an immediate response to avoid further damage. (Ex. Gas Smell, Water Leak, Smoke in Building, Over-Flowing Plumbing, Stuck Elevator, Fire Panel Issues, Front Door/Garage Door Issues)




  1. Sentry Management Emergency Number: 518-783-5000

    1. If you reach voicemail, please leave a message with your name, phone number, building location, and a brief description of the emergency.

  2. Community Manager Emergency Number: 518-928-9891

    1. Please use Community Manager number as a backup for the Sentry emergency number. If you reach voicemail, please provide your name, phone number, building, and a brief description of the emergency.


Non-Emergency Issues: Any issues that do not require an immediate response, or any general issues with units or common areas. (Ex. Clogged Plumbing, Damage to Common Areas, Low Battery in Smoke Detector, )




  1. Sentry Management Capital-Saratoga: 518-783-5000

    1. When calling, please be sure to provide your name and the association you are calling from.

    2. If no response, please leave a message. If a response is needed, please call Steve Altman.




  1. Community Manager Steve Altman: 518-783-5000 or  [email protected]

    1. When calling, please be sure to provide your name and the association you are calling from.